Shipping policy
Decor Threads Shipping & Delivery We are committed to delivering your sanctuary directly to your door with care and efficiency.
- Free Nationwide Delivery: We offer Free Delivery to all major cities across South Africa on all cushion orders.
- Outlying & High-Risk Areas: Please note that a shipping surcharge may apply to orders destined for outlying areas or locations designated as high-risk by our couriers. This surcharge will be calculated and displayed at checkout.
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Once dispatched, delivery typically takes 3-5 business days to major centers.
- Custom Curtains: Delivery and installation for bespoke window treatments are handled by our professional team and will be scheduled during your consultation.
- Tracking: You will receive a tracking number via email as soon as your order is on its way.